My current Job
I have been contracted to develop a system for the cellular retail industry.
A basic (with all the jargon left out) run down of what I have been doing and will be doing is as follows:
Analyse all the business processes of my employers business. From the shopfront (sales) to all the admin processes. Analyse all the short comings of their current system. Look for uneccesary paper-trails that can be cut out and look for communication defencencies etc.
Then design a new system that will incorporate all the functions and needs of their business that have been identified.
The idea (with a bit of jargon) is to do the following:
BPR (Business process re-engineering) to improve efficiency and then incorporate CRM (customer relationship management) and improved supply-chain management techniques as well as elliminate as much human error as possible. This (and many other things) all in an automated system.
There are some really cool... really big things that I'll be doing... but I think it would be unethical for me to disclose any more information at this stage. Let's just say that i'll be helping these guys (who are already the best MTN store in the country) to create an incredible competitive advantage over other stores.
A basic (with all the jargon left out) run down of what I have been doing and will be doing is as follows:
Analyse all the business processes of my employers business. From the shopfront (sales) to all the admin processes. Analyse all the short comings of their current system. Look for uneccesary paper-trails that can be cut out and look for communication defencencies etc.
Then design a new system that will incorporate all the functions and needs of their business that have been identified.
The idea (with a bit of jargon) is to do the following:
BPR (Business process re-engineering) to improve efficiency and then incorporate CRM (customer relationship management) and improved supply-chain management techniques as well as elliminate as much human error as possible. This (and many other things) all in an automated system.
There are some really cool... really big things that I'll be doing... but I think it would be unethical for me to disclose any more information at this stage. Let's just say that i'll be helping these guys (who are already the best MTN store in the country) to create an incredible competitive advantage over other stores.
posted by Gareth at 2:42 PM
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